Terms of Service

OVERVIEW

This website is operated by Rambo Family Farm (RFF) and its apothecary line Calistea (“we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer collectively to Rambo Family Farm and Calistea.

We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides the online e-commerce platform allowing us to sell products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit viruses, worms, or any code of a destructive nature. A breach of these Terms may result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings are included for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.

Historical information may be included for reference and is not current. We reserve the right to modify site content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

All products are subject to the applicable Refund Policy and Shipping Policy, which vary by product type (including farm products versus body care products).

We have made every effort to display product images accurately, but we cannot guarantee color accuracy on all screens.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time. Any offer is void where prohibited.

We do not warrant that products or services will meet expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including limits per person, household, or order.

You agree to provide current, complete, and accurate purchase and account information and to update it promptly so transactions can be completed.

For details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.

Future services or features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for third-party content, accuracy, or transactions.

Complaints or concerns regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit comments, ideas, or materials, you grant us the right to use, edit, publish, and distribute them without restriction or compensation.

You agree your submissions will not violate third-party rights, contain unlawful material, or include malicious code. You are solely responsible for your submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for unlawful purposes, violating regulations, infringing intellectual property, harassing others, submitting false information, introducing malware, scraping data, or interfering with security features.

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available,” without warranties of any kind.

In no case shall Rambo Family Farm, Calistea, or their affiliates, officers, employees, contractors, or service providers be liable for any indirect, incidental, punitive, or consequential damages arising from use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Rambo Family Farm, Calistea, and their affiliates from any claim arising from your breach of these Terms or violation of law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions shall remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access without notice if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and us and supersede prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:
hello@rambofamilyfarm.com